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Returns and Refund Policy

In order for a refund to be considered the goods must be in its original condition undamaged/unworn with all relevant packaging still intact/undamaged

The goods must be returned within 14 days of delivery – A valid reference number must be requested from [email protected] with full details on why you would like to return/exchange the item.

In the event of a return due to customer fault i.e incorrect size or colour ordered; the customer will be fully liable for fees incurred to return. Returning for an exchange will incur a cost to you of R100. Returning for a refund will incur cost to you of R100.

In the event of a return due to Funtribe negligence, Funtribe will cover full shipping fees incurred

Once your return is received and inspected, an email will be sent from [email protected] to notify you of the approval or rejection

One receipt and acceptance of the goods Funtribe will make reasonable effort to exchange the product, but if a replacement is not possible Funtribe will refund the purchase price, including delivery cost within 7 Days of return.

Updating of this Returns and Refunds Policy.

We reserve the right to change, modify, add to or remove from portions or the whole of these Returns and Refunds Policy from time to time. Changes to these Returns and Refunds Policy will become effective upon such changes being posted to this Website.

It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or update.

Company Information.

This website is operated by Funtribe Enterprises based in South Africa, with registration number: 2019/040689/07.

Physical Address: 112 Atholl Road, Highlands North, 2192, Johannesburg, South Africa.

Contact details.

Our contact details for any requests can be sent to: [email protected]

alternatively visit our contact page

If you have any questions, concerns or complaints regarding our processing of your Personal Information in terms of this Privacy Policy, please contact our Information Officer at:

Postal address:
212 Athol Street

Highlands North, Johannesburg, 2192 Gauteng, South Africa

Street address:
212 Athol Street

Highlands North, Johannesburg 2192, Gauteng, South Africa

Phone number: (+27) 81 5598 385

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